Request the impulse session here

Impulse session

Mistake vs. Error


Why effective leadership does not require a culture of error, but clarity in dealing with errors


Make decisions, take responsibility, recognize errors

In complex organizations, one thing is certain: Not everything goes as planned. While some decisions are simply wrong, others only reveal themselves as errors in retrospect – even though they were made with the best of knowledge and conscience.

This inspirational session dispels the myth of the perfect decision-maker and the necessity of a culture of error. You'll learn why mistakes are not always errors, and why this distinction is crucial for modern leaders. You'll discover how you can free yourself from the burden of a culture of error in your organization, thereby making it more resilient.


Why you should participate in this impulse session:

  • Mistake or error? Learn the difference.
    Understand why it is essential for leadership culture to know this distinction – and how it develops into a mature approach to responsibility.
  • Clarity in retrospect – without assigning blame.
    Learn how to deal with the “rearview mirror fallacy,” where everything seems obvious in hindsight.
  • Reflect on and shape the error culture.
    Develop a differentiated understanding of learning culture – and create space for bold decisions instead of protective bureaucracy.
  • Leadership requires tolerance of ambiguity.
    You will learn how to provide guidance in the gray area between “right” and “wrong” – and why this is especially necessary in complex systems.

What you can expect:

  • Short introduction to systems theory:
    How decisions are actually made in organizations – beyond textbook logic.
  • Distinction: Error vs. Mistake in Practice:
    What happens if we as leaders were wrong – and what if we were just wrong than we thought?
  • Examples from the military, aviation and organizational consulting:
    What happens when pilots make decisions with limited visibility – and what that has to do with their everyday leadership.
  • Interactive reflection:
    Where in your organization are assessments made too quickly – and where is there no permission to admit mistakes without losing reputation?

Who is this impulse session intended for?

  • Managers and decision-makers who have to deal with ambiguity and pressure.
  • Teams and HR managers who want to create a healthy error culture.
  • People with responsibility who often make decisions based on their best knowledge – but are expected to take responsibility for the consequences.
  • Anyone who works in complex organizations and is interested in a differentiated leadership and learning culture.

Your added value:

  • Clarity in dealing with responsibility – without perfectionism.
  • Impulses for a healthy culture of error – beyond blame.
  • A sharpened view of leadership and decision-making processes.
  • An invitation to self-reflection and a change of perspective – with lasting effects.

Register now!

Learn how to lead more confidently, communicate more clearly and deal constructively with complex decision-making situations with the courage to make distinctions.

Leave the fear zone and enter the learning zone.